CUBO Winter Conference 2017

Innovation is Key to Business Success

Wednesday 22nd, November - Thursday 23rd, November

Select Session - Block C

Speaker Profile

Jon Greenwood MBA MioD
With over 30 years of hands on business experience under his belt there are not many sectors that Jon hasn’t dabbled in. With a Retail grounding Jon held a Senior Management post with clothing retailer C&A before establishing his own retail company Lostboys Limited. With interests ranging from Tec start-ups, coffee production, Ethical Accreditation standards, Property Development and Plastic Polymer products Jon is a serial entrepreneur with an eye for the unusual. Currently he is employed by the University of York as The Commercial Director where he operates a diverse portfolio with a turnover of £16.5m and a staff of c.540 returning a profit of around £3m. Now at the age of 53 he has bought a racing car to compete in this year’s British GT series and British Touring Car, no rest for the wicked!

Stewart Ross
Director of Commercial & Campus Support Services with responsibility for Sport and Physical Activity, Catering, Conference and Events, Sales and Marketing, Nursery, Print and Copy Bureau, Portering and Teaching Technology, Security, Cleaning Services and the Senior Management Team in the Facilities Directorate. Stewart has been at the University of Leeds since 2004 having previously worked at London South Bank University, Royal Holloway, University of London and University of Reading. He is a keen triathlete which is a relaxing past time compared to being a Dad to two little twin toddlers.  

Richard Watson
Richard Watson FCCA is the Head of Finance and Facilities at the University of St Mark & St John (MarJon) in Plymouth. Having begun in practice and agricultural advice with AgriPlan Cymru, Richard moved into HE in 2003 as a Management Accounting Assistant with University of Exeter. When he left Exeter in 2012 Richard was responsible for College Business Partnering and TRAC, which sought to incentivise and align behaviours with the strategic plan. Since joining MarJon, Richard continues to use cost and performance indicator information to stretch targets (financial and utilisation) across a campus with large swings in activity through the year. Alongside developing a working, living and teaching masterplan for 2024. Outside MarJon Richard continues his interest in agriculture, namely breeding sheep and sheep-dogs.

Stewart Elsmore
Stewart Elsmore is Director of Campus Services at Cranfield University, a world leading and distinctive, wholly postgraduate University. In 2010 Stewart became Director of Residential Services at Cranfield University, a role which includes all student accommodation, three and four star standard delegate accommodation, a portfolio of lecture rooms and food outlets. On 1st August 2014 the role of Campus Services was created where responsibility for the student accommodation, conference centres and food outlets was broadened out to include Cranfield Design and Print, the Preschool, Sports, lecture room bookings and a range of additional services. Stewart has been Vice Chairman and then Chairman of the Association of Milton Keynes Hoteliers since 1991, and is a Board member of Destination Milton Keynes and Venues of Excellence (a national marketing consortium of quality venues).

Kevin Stukey
Kevin is the Head of Student Residences and Conferences Services at the University of Kent. He has been at Kent for 18 years and prior to joining the University, his commercial experience was gained in Hotel and Conference Management at a number of internationally recognised hotels and venues in central London and overseas. The University is the largest conference venue in the South East and it operates an extremely successful and lucrative business during the student vacation periods working within in the conference, group/leisure and OTA markets and generating significant income from these activities.  

Louisa Harvey
Louisa joined the University of Kent conference team in 2010 having gained her degree in Event Management from the University of Gloucestershire. In 2014 she was promoted to the post of Senior Events Co-ordinator with specific responsibility for the management and on-going development of the University’s Event Management and Delegate registration service. This bespoke service has been a major success and is particularly valued by our academic community who now make Louisa their first port of call when they are considering bidding for and hosting international conferences at Kent.  

Joel Staley
Joel has worked at the University of Bath since 2004, firstly as a Project & Event Manager within the arts department, before becoming Business Operations Manager in Accommodation & Hospitality Services in 2015. Prior to working at Bath, Joel spent three years in the Fundraising Department at the National Theatre in London, managing the Friends membership scheme.

David Haigh 
David joined Gulbenkian as Operations Director in 2016. He started his career in the Arts working at the Wigmore Hall, he has continued to take differing leadership roles in venues and left his position as Commercial Manager at Hall for Cornwall in Truro to join the team at Gulbenkian. He now oversees a team of over 50 staff and is responsible for managing the venues day to day performance. He is passionate that the arts should be available for everyone and has worked throughout his carrier on understanding and removing barriers to attendance. 

Eleanor Cocks 
Eleanor is Head of Creative Learning at Gulbenkian, overseeing all participatory work with children and young people. Prior to this role she was Director of Rewrite, a grassroots charity based in South East London which fights prejudice and injustice by bringing together young people from different backgrounds through the power of drama and creative writing. She has also worked as a freelance theatre practitioner on a diverse range of community and education projects and as an Applied Theatre lecturer at Central School of Speech and Drama. She has a background in English language teaching and a specialism in working with newly-arrived migrants and refugees. She holds an MA in Applied Theatre (distinction).

Alison Chambers
Alison’s role as Programme Manager for Gulbenkian involves the selection and organisation of a broad range of events and performances for the theatre, cinema, and annual campus-based International Family Festival, bOing! She has worked as an event manager on a variety of small to mid-scale music Festivals in the UK as a freelancer and for Canterbury Festival as Participation Manager. Prior to this, she was a professional congress organiser for MCI in Brussels, Belgium. Alison is a guest lecturer for School of Arts and works closely with Kent Union with a shared goal of using campus facilities and the Gulbenkian programme to enhance the student experience and, more widely, the creative city of Canterbury and beyo

Mike Haslin 
Mike is Chief Executive of TUCO and accountable for the overall performance of the company and for the day-to-day running and management of the business.  Developing and implementing the company’s strategic plan to offer a high standard of professional services to TUCO members and stakeholders. During his time with TUCO Mike has revolutionised TUCO’s offering to members; launching The Academy in 2016 and implementing TUCO Online in 2016, a fully automated purchase to pay system. Mike is a qualified procurement professional and holds and master degree in strategy; he also holds qualifications in learning and development and is currently studying with the Institute of Directors.

Tracey Russell 
Tracey Russell has worked at the University of Hertfordshire for over 9 years and is currently Interim Director of Estates having previously been Assistant Director of Facilities and Property Management. In her role she has responsibility for the whole Estates function including construction, FM and property services, catering and conferencing. Over the last 9 years Tracey has led on strategic 10 year FM partnerships which have led to savings of approximately £7.5 million whilst following a theme of continuous improvement. Prior to working for the University Tracey spent 5 years in a PFI environment working for Carillion Facilities Management.

Graham Holmes
Multi award winning former Royal Air Force Physical Training Instructor and NCO Aircrew, private squash/fitness club owner, freelancing sports polymath, current Director of Sport Physical Activity and Recreation, and still World Record Holder (since 1989) for Badminton Singles Endurance (playing non-stop for 85 hours), Graham is described as an ‘exceptional all-rounder’.  His unrelenting tenacious spirit has seen him complete a number of remarkable endurance events following reconstructive surgery on a number of knee & lower leg injuries. Graham has relentlessly transformed the University of Kent Sport and Physical Activity Service since being promoted to Director in 2008.

Simon Westerman
Simon Westerman is Director of Commercial Services at the University of Kent, where he has worked for over 20 years. He has held commercial roles at the Mermaid Theatre, Blackfriars, The National Film Theatre (now BFI SouthBank), London Weekend Television (now ITV) as well as at Imperial College, London. Simon has a strong commitment to lifelong learning and heads a department which has been accredited with Investors in People Gold for 7 years.  He recognises the need for a highly skilled, well-trained, flexible and motivated workforce to help achieve business objectives, deliver an excellent student and customer experience and build towards expansion in the future, and he has introduced reward and recognition processes to the service which are highly valued by his staff.